FAQs

Q: What’s your standard turn around time?
A: 4 to 7 days for orders of 200 pieces or less; and 7 to 10 days for orders of 200 pieces or more. Please note that we may be available to meet shorter deadlines upon request.

Q: How much do you charge for an order of less than one dozen items?
A: One dozen is our minimum order. We do not fulfill orders that are less than twelve pieces.

Q: What are your standard business hours?
A: Our standard business hours are 8 a.m. - 8 p.m., but we are available to accept phone calls or emails outside of those hours.

If you didn’t find an answer to your question here, please email us with your question at info@soulsquad.com